Carki Care

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EVERYTHING YOUR FIRST LOVE NEEDS

CUSTOMER REVIEW

MADE IN INDIA. BUILT FOR YOUR RIDE! 🧡🏎️. ܁

Here at Carki Care we build car & bike care products that actually makes sense for Indian Roads. Smart, Effective and Designed for real Driving Conditions.

BE PART OF THE DRIVE

Frequently Asked Questions

Find answers to common questions about our policies

What is your return and refund policy?

At Carki Care, customer satisfaction is important to us. If you receive a damaged, defective, or incorrect product, we'll make it right.

📦 Mandatory Unboxing Video (Important)

A clear unboxing video is mandatory to request any return or refund.
The video must:Start before opening the packageClearly show the shipping labelShow the product and the issue without cuts or edits
Claims without an unboxing video will not be accepted.

Returns

Returns are accepted only if the product is damaged, defective, or incorrect at the time of delivery.
You must contact us within 48 hours of delivery.
The product must be unused, unopened, and in original packaging.

To raise a return request, email us at:
📧 carkikakshastore@gmail.com
with:

Order ID
Unboxing video
Clear images (if required)

Refunds

Once your request is approved and the product is inspected, we'll process your refund.
Refunds will be issued to the original payment method.
Please allow 5–7 business days for the amount to reflect in your account.

Non-Returnable Items

Products without an unboxing video
Used or opened products
Damage caused due to improper handling or usage
Products purchased during sales or special offers (unless damaged)

📌 Note: Due to safety and hygiene reasons, aerosol-based products cannot be returned once opened.

How long does shipping take?

At Carki Care, we work hard to deliver your order as quickly and safely as possible.

Shipping Time

Orders are usually processed on the same business day.
Once shipped, delivery typically takes 5–7 business days, depending on your location.
In most cases, orders are delivered within one week.

Shipping Charges

Shipping charges (if any) will be clearly mentioned at checkout before payment.

Order Tracking

After your order is shipped, you will receive tracking details via SMS or email.
You can use the tracking link to follow your order status anytime.

What is your privacy policy?

At Carki Care, your privacy and data security are our top priorities. We are committed to protecting your personal information and using it responsibly.

Information We Collect

When you visit or place an order on our website, we may collect basic information such as:

Name
Phone number
Email address
Shipping and billing address
Order and payment-related details

How We Use Your Information

We use your information only to:

Process and deliver your orders
Communicate order updates and customer support
Improve our products, services, and website experience

Data Protection & Security

All customer data is securely stored and protected.
We follow applicable government rules and data protection guidelines.
We use trusted and secure payment gateways to ensure safe transactions.
Safety of customer data is our priority, and we take all necessary measures to prevent unauthorized access.

Sharing of Information

We do not sell, rent, or share your personal information with third parties.
Your data is shared only when required to complete your order (such as delivery partners or payment gateways).

How can I contact you?

If you have any questions, concerns, or requests related to privacy, orders, or support, you can reach us through:

📧 Email: carkicarestore@gmail.com
📸 Instagram: @carki.care

We'll try our best to respond as soon as possible.

EVERYTHING YOUR FIRST LOVE NEEDS

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Featured products

Rodent/Rat Repellent Spray - Carki Care

Rodent/Rat Repellent Spray - Carki Care

CUSTOMER REVIEW

MADE IN INDIA. BUILT FOR YOUR RIDE! 🧡🏎️. ܁

Frequently Asked Questions

Featured products

Rodent/Rat Repellent Spray - Carki Care

Rodent/Rat Repellent Spray - Carki Care

CUSTOMER REVIEW

MADE IN INDIA. BUILT FOR YOUR RIDE! 🧡🏎️. ܁

Frequently Asked Questions

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